Do you provide a live demo (on Skype)?
Yes, you can get a personalized live demonstration from our experts in your time zone and according to your convenience. Click here for a free guided demo. We look forward to hearing from you.
Can I use the single product designer tool for the personalization of any range of products I offer on my web store?
Yes, our web-to-print product designer tool works for any range of simple and configurable products showcased on your web store. You will need to enable the product designer tool for each product.
Do you have a refund policy?
No, we do not provide refunds as this is a Hosted solution. The payment will keep recurring as per the plan you select (monthly/yearly). If at any given point you want to discontinue the service, you will have to approach us and we'll cancel the order for you.
Can I upgrade to a different plan after the subscription starts?
Yes, you can upgrade to a different plan. As our features are devided into addons, you can visit our website to purchase any addons you want. Once you complete your payment for that particular addon, you can download the zip file from your My Account section.
Can I transfer the license to another domain after I purchase it? If yes, are there any charges for the transfer?
Yes, you can transfer the license. We provide it free for "Four" times a year.
Does product designer tool fit my industry?
We have developed “Brush Your Ideas” product designer tool keeping a wide range of industries in mind. We are sure there is a very promising and prominent role of our product designer tool in your industry. For any further details, connect with our Product experts on a Skype call and they can suggest the best possible use of our product designer tool on the basis of your industry.
Does it require any customization to be used for my industry?
No, it doesn’t require any customization on your website. Your users can easily design the products minutes after you have installed the same on your web store. It will seamlessly work with your products.
What if I want to install on more than one domain or development server?
On single domain purchase, we allow one live and one complimentary development domain. But if you would like to use the extension on other than these two domains with a single installation, then you need to pay extra for additional domains.
Does it facilitate to load already designed products’ templates?
Yes, of course. The product designer tool provides the feature in which admin can design templates for products on the store and showcase the same on their website to get their customers started with designing.
Is your product designer tool compatible with iPad and iPhone?
Yeah, the “Brush Your Ideas” product designer tool is fully responsive. It will work on every smartphone and tablet.
Which Browsers does this Magento tool support?
Our Magento Designer Tool supports the following browsers: Safari, Chrome and Firefox.
What Server Specification do you use for this?
A Private cloud server instance with 8 GB RAM, 160 GB Storage, 4 Core CPU and 20 TB Traffic Capacity. If you need higher specifications, do contact our support team at email@example.com
Do you provide Product Training?
Yes, we provide product training after the product installation.
What this API is about in the tool?
We've added REST APIs
built on modern, standards-based technologies such as OAuth and JSON.
What programming languages does Brushyourideas support?
This tool supports all the type of languages.
What is REST APIs?
REST stands for Representational State Transfer. Most of the Brush Your Ideas Web Services use "REST-Like" RPC-style operations over HTTP GET or POST requests with parameters URL encoded into the request.
From where to get print-ready files?
You can get output-ready files once the order is placed. You can download it from orders section.
How to migrate data on tolls page?
You can send JSON data provided by us in a fixed defined format with a valid credential for a specific URL.
Which modules needs to be migrated for tools?
We need some data list to work with tools like customer, category, products, order, etc.
How many ways to migrate data?
There are two ways to migrate data. 1) Migration the same time 2) Cron based migration
Can you describe ways to migrate data?
It totally depends upon your business needs.
How to change basic settings of tool's page and basic settings of the product design area?
We provide admin details to you, so that you can manage all the kinds of stuff.
Can we update Image of products?
No, we don’t have an image update facility of products in the API call. You will need to upload it manually on website and tool’s server.
Product Design Tool FAQs
What is the DPI of design output?
Please checkout the URL
to have niche idea.
What would be the downloadable and saved design file type?
Customers will be able to download and save the designs in .jpg or .png file format.
What would be the output file type?
The printable output file format will be in .pdf, .jpg and .svg. Moreover, it will be visible in the order information tab in your admin panel.
What are the image formats uploaded by the customer?
Customer can upload custom images in .jpg, .jpeg, .png and .svg file formats.
Is flash required to run this product designer tool?
No, it is not required. Web-to-print product designer tool is HTML5 based.
Are there any restrictions on the resolution of the product image?
Yes, to get high-quality output, you will have to upload a high-resolution product base image.
How to set the configuration so the customers upload high-resolution images?
Yes, you can set the minimum image size from the admin panel under the configurations tab.
How to create design templates?
Go to “Make the Design” option in the product grid. You can access your all designed templates from Manage Design Templates menu, and Design Template Categories.
Do we need to add a separate catalog for designer products or will it work with the existing catalog?
No, there is no need to create a separate catalog for designer products. You just need to enable our designer tool for the designer products in your existing catalog.
Which image library is used in this extension?
This tool uses GD libraries default for PHP.
How will grouping of all objects work into the canvas?
Based on the user inputs, all the selected objects will be considered as a single object and user will be able to edit and manage that grouped object using the tool.
How the object alignment will work?
For single object, alignment will work according to the design area canvas, but for group of selected objects, will align them according to objects
How Name & Number feature will work?
You have to enable Name & Number from product configurations. It will only work with Configurable products.
What is cache lifetime?
For angular, cache lifetime is of 15 minutes. For Magento, admin need to set cache lifetime from configurations.
How to create masking images?
Please refer to this
video link for a clear idea on how to create masking images.
What are the payment plans?
You can refer the Product Designer Tool payment plans from here
Is the upgrade chargeable?
Yes, upgrades is chargeable. You will have to pay as per your upgraded package. It includes lifetime free update and support period. For further information let's talk
Which payment options are available?
We accept payment through PayPal, Credit / Debit Cards and Bank transfer.