Do you provide a live demo (on Skype)?
Yes, you can get a personalized live demonstration from our experts in your time zone and according to your convenience. for a free guided demo. We look forward to hearing from you.
Can I use the single woocommerce product designer tool for the personalization of any range of products I offer on my web store?
Yes, our web-to-print woocommerce plugin works for any range of simple and configurable products showcased on your web store. You will need to enable the product designer tool for each product.
Will woocommerce product designer support multilingual websites?
Yes, our woocommerce product designer will support multilingual websites.
Can I have a free trial of your woocommerce custom product designer?
As per our company policy, we can’t provide our woocommerce custom product designer on a trial basis. But you can have a personalized demo from our product representative to get a better understanding of our woocommerce custom product designer before investing in it. To get the demo, please send your demo request from here(Request Demo Form) or just check out and go ahead with the buying process as we have a
refund policy intact especially put together for these instances.
Do you have a refund policy?
No, we do not provide refunds as this is a Hosted solution. The payment will keep recurring as per the plan you select (monthly/yearly). If at any given point you want to discontinue the service, you will have to approach us and we'll cancel the order for you.
Can I upgrade to a different plan after the subscription starts?
Yes, you can upgrade to a different plan. As our features are devided into addons, you can visit our website to purchase any addons you want. Once you complete your payment for that particular addon, you can download the zip file from your My Account section.
Can I transfer the license to another domain after I purchase it? If yes, are there any charges for the transfer?
Yes, you can transfer the license. We provide it free for "Four" times a year.
Does woocommerce custom product design studio fit my industry?
We have developed “Brush Your Ideas” woocommerce custom product design studio keeping a wide range of industries in mind. We are sure there is a very promising and prominent role of our woocommerce custom product design studio in your industry. For any further details, connect with our Product experts on a Skype call and they can suggest the best possible use of our woocommerce custom product design studio on the basis of your industry.
Does it require any customization to be used for my industry?
No, it doesn’t require any customization on your website. Your users can easily design the products minutes after you have installed the same on your web store. It will seamlessly work with your products.
What if I want to install on more than one domain or development server?
On single domain purchase, we allow one live and one complimentary development domain. But if you would like to use the extension on other than these two domains with a single installation, then you need to pay extra for additional domains.
Does it facilitate to load already designed products’ templates?
Yes, of course. The woocommerce custom product builder provides the feature in which admin can design templates for products on the store and showcase the same on their website to get their customers started with designing.
Is your woocommerce product customizer app compatible with iPad and iPhone?
Yeah, the “Brush Your Ideas” woocommerce product customizer app is fully responsive. It will run on every smartphone and tablet.
Which Browsers does this tool support?
Our tool supports the following browsers: Safari, Chrome and Firefox.
Do you provide Product Training?
Yes, we provide product training after the product installation.
How much time does it take to install the woocommerce personalized products designer?
For the installation, we will require admin and server details. Once our “Brush Your Ideas” team receive the details from your side then it’s just a matter of 2-3 business days before your users could design the products.
What Server Specification do you use for this?
A Private cloud server instance with 8 GB RAM, 160 GB Storage, 4 Core CPU and 20 TB Traffic Capacity. If you need higher specifications, do contact our support team at
support@brushyourideas.com
Which payment options are available?
We accept payment through PayPal, Credit / Debit shoes and Bank transfer.
Can I change the frontend design tool button text?
Yes, you can change button text by modifying the template file.
Can I add/remove the design tool button from the list page?
Yes, you can add a button to the other page template and remove it from the list page or detail page by modifying template files.
Can I change the look of the woocommerce design tool button?
Yes, you can change the look of the woocommerce design tool button by adding your custom stylesheet in CSS file.
Does this product customizer plugin support for a mobile app or POS app?
No, currently our plugin is only supported for desktop version (Online Store Channel).
Product Design Tool FAQs
Back
Do you offer a SaaS-based solution?
Yes, we do offer a SaaS-based solution for woocommerce.
What is the DPI of design output?
Please checkout the
URL to have niche idea. In our premium version, you an also set DPI value from the backend.
Do you provide Clipart?
Yes, we do provide 2000+ clipart in our standard package. You can further purchase add-on to provide 10,000+ clipart available in various categories in your store.
What would be the downloadable and saved design file type?
Customers will be able to download and save the designs in .jpg or .png file format.
What would be the output file type?
The printable output file format will be in .pdf, .jpg and .svg. Moreover, it will be visible in the order information tab in your admin panel.
What are the image formats uploaded by the customer?
Customer can upload custom images in .jpg, .jpeg, .png and .svg file formats.
Is flash required to run this woocommerce custom product builder?
No, it is not required. Web-to-print woocommerce custom product builder is HTML5 based.
Are there any restrictions on the resolution of the product image?
Yes, to get high-quality output, you will have to upload a high-resolution product base image.
How to set the configuration so the customers upload high-resolution images?
Yes, you can set the minimum image size from the admin panel under the configurations tab.
How to create design templates?
Go to “Make the Design” option in the product grid. You can access your all designed templates from Mange Design Templates menu, and Design Template Categories.
Do we need to add a separate catalog for designer products or will it work with the existing catalog?
No, there is no need to create a separate catalog for designer products. You just need to enable our designer tool for the designer products in your existing catalog.
Which image library is used in this extension?
This tool uses GD libraries default for PHP.
How will grouping of all objects work into the canvas?
Based on the user inputs, all the selected objects will be considered as a single object and user will be able to edit and manage that grouped object using the tool.
On what basis the object alignment will work?
For single object, alignment will work according to the design area canvas, but for group of selected objects, will align them according to objects
How Name & Number feature will work?
You have to enable Name & Number from product configurations. It will only work with Configurable products.
Will this woocommerce personalized products designer conflict with any of my existing Third-Party Extensions?
This woocommerce personalized products designer may conflict with other Third-party extensions. But you can always contact our support team for these issues. Just drop an email to
support@brushyourideas.com and we will get back to you as soon as possible.
What is cache lifetime?
For angular, cache lifetime is of 15 minutes. For Magento, admin need to set cache lifetime from configurations.
How to create masking images?
Please refer to
this video link for a clear idea on how to create masking images.
Is the upgrade chargeable?
Yes, upgrades is chargeable. You will have to pay as per your upgraded package. It includes lifetime free update and support period. For further information
let's talk.
Which payment options are available?
We accept payment through PayPal, Credit / Debit Cards and Bank transfer.